Category: Product & Tutorials

Engage Your Website Visitors from Anywhere

What if you could view your website visitors in real time while you’re riding the L-Train? Or generate a couple extra leads while in-between client meetings? Or better yet, talk with a few prospective customers poolside? Now engaging website visitors is possible from your phone. Visitors is now available on the Pure Chat mobile app for iOS and Android. Did you miss the launch of Visitors from Pure Chat? Learn all about it! See who’s on your website from anywhere. View all your website visitors in real time on your phone. Check how many visitors are on your website at...

Read More

How Real-Time Analytics Can Vastly Improve Your Email Marketing

I have been doing email marketing, through the use of newsletters (or email blasts) for nearly 20 years. So I was shocked when in less than 2 hours, my view of how email marketing works changed dramatically. Last week, the Axosoft team installed Pure Chat Visitor Tracking code on GitKraken.com, a popular git client, and proceeded to send out an email blast to the newsletter subscribers of the site. Having realtime visitor tracking on the site, I was curious as to what the newsletter would do to the traffic in realtime, so of course, I tuned in closely to...

Read More

April Update: Making Your Life Just a Little Easier

Good morning! We’re happy to share some of the small updates we delivered yesterday. These and other small fixes will help make Pure Chat just that must easier for you. Enjoy! Get a Sound Alert When You’re Invited to Chat Want to know when you’re invited to a conversation? Now you’ll get a sound alert when another operator invites you to join a chat. Toggle Visitors for Multiple Chat Boxes Many of our customers with multiple websites use multiple chat boxes in order to segment chat conversations. Now you can see your website traffic for each website with the...

Read More

Say Hello to Visitors from Pure Chat

We believe the web doesn’t have to be a cold, impersonal place. We think websites — especially small business websites — should easily connect people. Whether it’s a friend shopping for an inside-joke birthday gift or an operations manager looking for new software, people are behind every purchase. That’s why we created a way for you to see details about anyone on your website, identify your most qualified leads, and start a conversation using Pure Chat. You use most of your marketing dollars to drive people to your website. That’s why it’s crucial to your business’ success that you...

Read More

Meet the Team!

The average American spends 8.9 hours at work. Whew! That’s more than a third of your day! So if you’re going to invest so much of your life working towards something we believe you had better enjoy the people with whom you work. As a growing startup, we’re excited to announce that we’re hiring software engineers! We’re looking for developers who know their stuff, care about small business and love solving tough problems. That’s who we are and how we work. And to help you get to know us a little better, we wanted to share more about each...

Read More