Product & Tutorials
LatestFebruary Update: Canned Responses Upgrade and More
Hi Pure Chatters! I missed you guys. 2018 is going to be an awesome year for us and hopefully for you and your business as well. Our infrastructure changes and behind-the-scenes improvements are finally complete and we’re...
Small Business
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45 Tips to Improve Customer Communication on Your Website
The customer is king. Much has been written lately about the “Age of the Customer.” Despite...
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10 Tips for Live Chat Support Etiquette Excellence
The rules of engagement for phone and email conversations are pretty well known at this point. But...
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