New Chat Reports for Better Team Performance
Our chat reports are brand spankin’ new! Better understand team performance with more chat metrics and reporting filters. Check it out now under Reports. We heard from our customers that they needed report on chats for a given timeframe. The previous “chat stats” only showed you chats for today, yesterday and all time which was too limiting. We even had some customers who were copy and pasting yesterday’s chats into a new Excel spreadsheet to keep track of it all. It’s super tedious. Yikes. Now you can see chat metrics for any date range. Save time by running reports on chat...
Read More