Category: Product & Tutorials

Constantly Improving

Our team has been hard to work making Pure Chat the best it can be for our customers! We recently made several updates to make the product easier and even more customizable. Here are all of our most recent updates. Enjoy! Tell visitors when you’re online or offline with images You can already turn your chat box into an lead/email form and now you can also change the chat box image. When you’re not available to take live chats, you can choose to have your chat box turn into an email form, which is a super handy tool for lead capture....

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13 Pure Chat Updates You Need to Know About

Pure Chat has been hard at work improving our product and creating additional resources for our customers. That’s why we wanted to recap 13 new things you can do with our latest features.   1. Making money by joining our Affiliates Program.    2. Get small business know-how on the Pure Chat Blog.   3. Add an operator’s image to the chat box. 4. Edit contact information in the Details panel and the visitor’s referrer.   5. Add Pure Chat to Facebook (watch tutorial).   6. Engage customers on their phone with an improved mobile chat box.   7. Access management capabilities...

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NEW: Triggers & Proactive Chat!

We are SO PUMPED about this new feature combo because we know they’ll help you engage even more website visitors. Triggers and proactive chats allow you to automatically start chats with visitors who have visited a certain webpage, or lingered on the site for a certain amount of time. This is awesome because studies show that events like shopping cart abandonments are minimized when a chat is initiated. To learn how to enable these features on your chat widget, watch the video tutorial above! You can also read through our support article on triggers. If you want to selectively...

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