Author: Lindsay Bayuk

It’s even even easier to integrate Pure Chat with your favorite apps thanks to some pre-made “Zaps” that will help connect Pure Chat with awesome products in a snap! Check out the list below and learn how to link Pure Chat data with Zendesk, Emma, MailChimp and HubSpot. Turn a Pure Chat conversation into a ticket in Zendesk If customers initial a support request using live chat, you may want to create a ticket in Zendesk while you troubleshoot the issue. This Zapier automation will create a new ticket in Zendesk from a live chat conversation in Pure Chat. See...

Our team has been hard to work making Pure Chat the best it can be for our customers! We recently made several updates to make the product easier and even more customizable. Here are all of our most recent updates. Enjoy! Tell visitors when you’re online or offline with images You can already turn your chat box into an lead/email form and now you can also change the chat box image. When you’re not available to take live chats, you can choose to have your chat box turn into an email form, which is a super handy tool for lead capture....