Pure Chat Pro Tips: Chatting with Website Visitors
We know you’re probably already a pro at engaging the visitors on your site, but if you want a few extra pointers, check out these six, quick tips! They’ll help you answer questions even more quickly, keep contact info updated, and quickly send transcripts to a teammate or tool. Chat Tips Sometimes the simplest things are the most easily overlooked. That’s why this is just a friendly reminder to set yourself available with the Available on Chat Boxes toggle. 2. Once you’ve created a couple saved replies by visiting Account > Canned Responses, they will appear as you...
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