We are SO PUMPED about this new feature combo because we know they’ll help you engage even more website visitors. Triggers and proactive chats allow you to automatically start chats with visitors who have visited a certain webpage, or lingered on the site for a certain amount of time. This is awesome because studies show that events like shopping cart abandonments are minimized when a chat is initiated.
To learn how to enable these features on your chat widget, watch the video tutorial above! You can also read through our support article on triggers. If you want to selectively start pro-active chats with your website visitors you can also use Visitors from Pure Chat. With Visitors you can see who’s on your website in real time and start a chat conversation. Learn more about our website visitor tracking.
Hi Arielle, thank you for the pure chat triger feture. id like to know how excactly do i download or insert this plugin to my website?
Hi Oltor! If you sign up for a free account on purechat.com our tutorial will walk you through it 🙂
Triggers and Proactive chats are indeed great way to connect to prospective customers. It becomes extremely important to trigger chats with visitors on certain key pages of the websites.
Love what you guys are doing at Pure Chat. We have featured it in our ” Top 5 Free Live Chat Applications for Websites ” list.