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Author: Hamid Shojaee

Arizona Makes Workhorses—Not Unicorns—and That’s a Good Thing

The Bay Area is overrun with horses—unicorns to be exact. And while I wish I was referring to the horned, majestic creatures of lore, I’m actually talking about privately-held startups that have $1 billion or higher valuations. Venture investor Aileen Lee coined the term about two years ago, and at the time, it made sense. High valuations at young, private companies were a rarity—an almost mythical instance—hence “unicorn.” Today, though, the term is laughable, because Silicon Valley has more than 100 unicorns, and on average, 1.3 unicorns have galloped onto the scene every week in 2015. People joke that...

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The Definitive Guide to Online Optimization for Local Business

From restaurants and boutiques to dentist offices and print shops, local businesses exist in every town across America. After all, where there are people, there’s a demand for goods and services. And even in today’s Internet age, people need brick-and-mortar establishments to meet their demands. But just because people need physical businesses doesn’t mean they’re not using the Internet to find them. What’s that mean for you as a local business? You need to give your online presence some TLC (i.e., website optimization) to ensure people can do more than find you online; they can discover you. People still...

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Here Come the Men in Black

If you are a Pure Chat user, you probably already noticed a major new upgrade to the user interface of Pure Chat’s management pages today. We changed the majority of the management pages from cramped popup screens to each having their own full page that gives a breath of fresh air: We think you’ll find the new management pages to be better designed and easier to navigate. So you might be wondering why the title of this blog is “Here Come the Men in Black.” As we planned out our releases for this year, we decided to have a little fun with each release name. So we named our releases after the top 100 highest grossing movies of all-time. Next up, War of the Worlds! We have some really cool stuff planned for you guys, so stay...

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Key SaaS Metrics that every software company needs to know

When it comes to building a Software as a Service business, there are some key metrics that every software company needs to know. Key metrics include conversion rates, Monthly Recurring Revenue (MRR), Average Revenue Per Customer or User (ARPC or ARPU), Churn or Attrition, Customer Acquisition Costs (CAC) and Customer Lifetime Value (CLV). I recently gave a talk at Phoenix Startup Week where I show exactly how to calculate these metrics for your company. If you are interested, check out the...

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Pure Chat Wants YOU! (we’re hiring)

Catered lunches and free in-office workout sessions are not just the perks of Silicon Valley companies. Yes, even our small little Pure Chat has awesome benefits that rival the best of what Silicon Valley has to offer. Except you get to live in the beautiful, sunny, Scottsdale Arizona, where you can own a home that’s larger than the size of a matchbox. But besides the perks, it’s really the challenge that should excite you. We have some awesome plans for Pure Chat and we are looking for some great people to join this tight knit team. So take a look at our careers page and see if we are a good match for your skills. Pure Chat Careers Page If you’re outside of Arizona, no worries, we offer a relocation bonus to let you escape to...

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