Pure Chat & GDPR 🇪🇺

Learn how Pure Chat helps customers comply with GDPR.

What is GDPR?

General Data Protection Regulation (GDPR) is a new set of privacy rules that apply to all businesses that are inside or deal with citizens of the European Union (EU).

Here is the full text of the GDPR.


This content is only for informational purposes and should not be relied on as legal advice. This help page is commentary on the GDPR as Pure Chat interprets it as of April 6, 2018. We encourage you to work with a legally qualified professional to ensure your business complies with GDPR.

Actions Pure Chat customers should take

What do Pure Chat customers need to do if they have EU customers or are based in the EU?

1. Read though the GDPR and document how you will collect and manage your customer data.

2. Update Terms of Service and Privacy Policy to explain to your customers how and why Pure Chat is used on your website.

3. Make any necessary process changes to comply with these new laws.

4. Read though and understand our Data Processing Agreement.

How Pure Chat is complying with GDPR

Things we have always done:

Features completed May 4th, 2018:

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