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PricingFREE$0/moJust Chat$15/moEverything$29/moGrowth$69/mo
Users/Operators Number of users (or operators) included in the plan.5 Users3 Users5 Users10 Users*
Websites Number of websites that Pure Chat can be used on.1 Website1 Website1 Website3 Websites
Live Chat15 ChatsUnlimitedUnlimitedUnlimited
Engagement Hub Consolidate your desired contact options (chat, email, phone, Twitter, Google Maps) into a centralized hub that’s accessible on every page.
Unlimited Contacts See past visitors that Pure Chat has saved in Contacts.
Visitor Tracking See details about each visitor, including # of visits, pages visited on each visit, IP location info, and how long they've been on your site.
Realtime Analyics See a realtime graph that shows you the number of visitors on your site right now and how that compares to the previous week on the same day.
Additional Features
Chat History Number of days that chat or email transcripts can be accessed for.30 Days30 DaysUnlimitedUnlimited
Native Mobile Apps Do everything on the go with apps for iOS and Android.
Reports Get detailed analysis of chat history, by date range and by operators.
Integrations Integrations with Zapier, Google Analytics, Infusionsoft and more.
CSV Export Export your contacts and transcript meta data to CSV.
SMS Notifications Receive SMS text messsage notifications on your mobile device.
Remove Branding Optionally remove the "Powered by Pure Chat" branding.

* Add additional users for $10 per month each.

  Live chat and email support available in app for all plans!

Do I need a credit card to start?

Nope! Sign up for Pure Chat and have a chat box on your website in less than 3 minutes.

What's a chat box?

A chat box is the little box that appears on your website. You can have one chat box for your entire website. Or, you can have dedicated chat boxes to specific sections of your website or for different websites.

Do my website visitors need to install anything?

Nope! Website visitors can easily chat with you directly from your website. They don’t need to install anything.

What are 15 chats?

Included in the free version of Pure Chat is 15 new conversations. This means each chat conversation or email form submission, not each sentence exchanged in a conversation.

More questions?

Check out our full FAQ page.
Chat us (obviously) or email

Are you an agency?

We have agency pricing just for you.