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Pricing Free$0/mo Solo$10/mo Business$25/mo Growth$80/mo Enterprise$200/mo
Users Number of users (or operators) included in the plan. 1 User 1 User 3 Users 8 Users 15 Users*
Chats per month Maximum number of chats or email engagements that this plan includes 15 Chats Unlimited Unlimited Unlimited Unlimited
Chat History Number of days that chat or email transcripts can be accessed for. 3 Days 30 Days 90 Days Unlimited Unlimited
Websites Number of websites that Pure Chat can be used on. 1 Website 1 Website 3 Websites 5 Websites Unlimited
Contacts See past visitors that Pure Chat has saved in Contacts.
Native Mobile Apps Do everything on the go with apps for iOS and Android.
Reports Get detailed analysis of chat history, by date range and by operators.
SMS Notifications Receive SMS text messsage notifications on your mobile device.
CSV Export Export your contacts and transcript meta data to CSV.
Integrations Integrations with Zapier, Google Analytics, Infusionsoft and more.
Visitor Analyics See who's on your website, pages they visit and where they came from in real-time.
Remove Branding You will have the option to remove the "Powered by Pure Chat" branding.
Setup & Customization We'll help you customize the Pure Chat widget to match your site and get you up and running.
Web-Based Training Session This plan includes a custom training session for your Pure Chat admins and Operators. You'll be an expert on the system in no time.
Priority Support When you have issues, your support emails are given higher priority. Response is generally less than 2 business hours, if not instantly on chat!

* Enterprise plan accounts can add additional users for $10 per month each.

  Live chat and email support available in app for all plans!

Do I need a credit card to start?

Nope! Sign up for Pure Chat and have a chat box on your website in less than 3 minutes.

What's a chat box?

A chat box is the little box that appears on your website. You can have one chat box for your entire website. Or, you can have dedicated chat boxes to specific sections of your website or for different websites.

Do my website visitors need to install anything?

Nope! Website visitors can easily chat with you directly from your website. They don’t need to install anything.

What are 15 chats?

Included in the free version of Pure Chat is 15 new conversations. This means each chat conversation or email form submission, not each sentence exchanged in a conversation.

More questions?

Check out our full FAQ page.
Chat us (obviously) or email

Are you an agency?

We have agency pricing just for you.