Pure Chat is so much more than just live chat software

It’s an engagement tool that powers your business

Pure Chat product images
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Pure Chat product images

This is where we get to brag about our product features, so that’s exactly what we’re going to do.

Chat Circle

Live Chat

Increase sales and customer happiness
(win-win if you ask us)

We know you spend a ton of time and money getting people to your site. Make the most out of each visit by engaging leads and actively addressing questions and/or concerns.

  • Check Live chat > phone & email
  • Check Who waits anymore? Live chat is instant gratification at its finest
  • Check Chat with multiple people at the same time
  • Check Pre-populated responses for FAQs because typing can be hard sometimes
  • Check Happier people buy more stuff

Engagement Hub

Your contact page, reimagined.

Why make your website visitors search for ways to get in touch with your business? We thought it was silly too, so we developed the Engagement Hub. You get to choose what contact options you show to your users and we’ll make sure they’re on every page of your website.

  • Check Choose from live chat, email, phone, Twitter and Google Maps
  • Check Tons of customization options
  • Check Never miss a beat with available and unavailable settings
  • Check Works seamlessly on mobile, tablet and desktop
Hub Timeline Element

Visitor Analytics

See who’s on your site in real-time

It’s a little bit creepy, but in a good way. Our dashboard gives you an opportunity to look at traffic patterns, identify promising leads and be there at the right moment, every single time.

  • Check Super fancy charts and graphs
  • Check The ability to start proactive chats with any visitor
  • Check Get notifications for qualified leads and close more sales
  • Check See visitors' page history, visits and more
Visitor Circle


Manage and track your website visitors

No CRM? No problem! We have you covered. With Pure Chat, every visitor who has provided you with their contact information is saved so you can quickly search your leads and engage with them in a more meaningful way.

  • Check Save valuable customer data
  • Check Know where customers have been on your website
  • Check Look up people and conversations for more effective customer service
  • Check Tag transcripts and contacts for easy retrieval
  • Check Automate your sales workflow through easy integrations with Zapier, HubSpot, Google Analytics and more

Feature Packed

Believe it or not, we actually listen

We do everything we can to rollout new, innovative features and updates so that our customers continue to love Pure Chat as much as we do.

  • Check Easy customization of chat box & fields
  • Check Powerful real-time and historical reporting
  • Check Security roles for admins, operators and users
  • Check Trigger-based actions and notifications
  • Check Fast, reliable and secure
Integrate Image


Integrations with Your Favorite Tools

Use Pure Chat with some of the most popular website builders and connect to popular apps with ease.

Quick Install On
  • Check Wordpress
  • Check Weebly
  • Check Shopify
  • Check Squarespace
  • Check GoDaddy
Easily Integrate With
  • Check Zapier (500+ Apps)
  • Check HubSpot
  • Check Google Analytics
  • Check Infusionsoft
  • Check Axosoft


Used by Thousands of Brands You Trust!

We could list a bunch of statistics, like the fact that we have over 14,000 users and that our customers are located in over 100 different countries, but that would be excessive. You should probably just trust us.

Collection of companies who use Pure Chat

As a small business owner, I like to focus on figuring
out what works... For us, Pure Chat pays for itself before 8am on the
first day of each month!

Ben Williamson - CrushFit
Ben Williamson
CEO, CrushFit
Customer since November 2015
Provide Instant Answers

Provide Instant Answers

Never Miss a Chat
Never miss a beat. Get push notifications, SMS messages and desktop notifications each time there’s an incoming chat.

Set Your Schedule
Create a weekly schedule, so you’re automatically available to website visitors at the same time every week.

Connect with Customers Anywhere
Don’t be chained to your desk. Capture leads and convert sales from anywhere with our native iOS or Android apps.

Engage leads

Engage Leads

Get your website visitors’ attention by designing an eye-catching chat box that matches your brand. You can customize the chat box style, colors, text or animations and upload a custom company image.

If you’re not online, your chat box will automatically convert into a lead capture form, so you never miss an opportunity to engage new customers.

Hubspot, Infusionsoft, and Google Analytics integration.

Increase Conversions

Once you’ve engaged qualified leads, save time and automatically send their contact information to your CRM or email marketing systems. Pure Chat integrates with HubSpot, Infusionsoft and Google Analytics out of the box; and hundreds of other apps through Zapier.

And many more features...

Pure Chat converts about 80% of my business.

Jarrett Gucci CEO of WPFixIt