Installing Pure Chat

Using Pure Chat

Add Pure Chat to Shopify

Add Live Chat to Your Shopify Site in 3 Minutes

Pure Chat for Shopify

Live chat is a quick, effective way to make a connection with customers and leads. Start using it on your Shopify site and install the Pure Chat app for Shopify. It takes less than 3 minutes to install and almost doubles the likelihood that shoppers will buy!

Get Set Up Quickly

  • Shopify App Store

    1. Search "Pure Chat" in the top right corner of the app store.

  • Pure Chat Plugin

    2. Click on the Pure Chat app to view the full app details.

  • Install Pure Chat Plugin on your Shopify site

    3. Press the green "Get" button on the right side to install Pure Chat.

Very easy to use and install! I like that we can customize
and change the look and feel of the app. Chatting with customers is so easy now.


Reach Customers from Your Phone or Desktop

Once Pure Chat is installed and activated you can use the mobile or web apps to chat with customers from anywhere. You just need to set your status to "available" on the web version and download the iOS or Android app.

Customize your Pure Chat chat box

Customize the Chat Box to Match Your Company's Brand

Design your chat box to match your website by going to the Pure Chat account settings in the web version. There you’ll find the ability to change the text, position, color and image, so the chat box looks exactly how you want it to.
Learn More →

Never Miss a Lead with Email Forms

Your team doesn’t need to be online 24/7 to engage leads and customers. The chat box turns into an email form when everyone is away, so website visitors can always reach out to your team.

Start answering customer and lead questions instantly!