Live Chat Software Reviews

Hear what our customers are saying about Pure Chat!

Very easy to use and install! I like that we can customize and change the look and feel of the app. Chatting with customers is so easy now. - ChicSass

Our business is doing exponentially better because of the PureChat app. We spent a year looking for a chat system that integrated with modern mobile and modular devices and no other system makes the cut. Pair that with fantastic and personal customer service makes us PureChat customers for life!

The Squawk Shoppe Team

"This is a great app! It does exactly what I need it to do. Since I am the only store operator at the moment, the free plan is all I have chosen, but I like the option of being able to add more operators at a later date. I also like how I was able to change the colour of the chat box, as to not clash with my theme's colour scheme. Lastly, it was SUPER easy to install and get up on my store. Great work!"

Nicks Random Goods

Read more reviews at the Shopify App Store...

Super handy! Great little app. Works well and is incredibly handy.

- Lisa Janousek

So easy to install and use Really this was just so simple and within 5 minutes I had it live on the site chatting directly off my phone!

Simon McKnight

THX PUSH NOTIFICATION!!! This is the BEST live chat app ever exists. Thx to the latest update now with PUSH NOTIFICATION so we dont have to sit in front of our pc all day, instead juat receive any inquiries through your mobile phone or tablet. PERFECT AND THX!!! HIGHLY RECOMMENDED

Hendra Winata Noor

Works great! Even when I'm on the go.

Amber Richardson

Fantastic for the one-man-band or for a team I love this. It was super easy to integrate with my web site and provides great functionality.

Peter McCarroll

This is great app for good communication with customers. I can save my time and mobile data with this.

Dinindu Piyakaru

Read more reviews at the Google Play Store...

Join the thousands of businesses signed on with Pure Chat.

Pure Chat has helped our business connect with customers on a whole new level and has put our customer satisfaction through the roof! Having it on my person at all times makes connecting that much easier.

- Django29

I had zero issues signing up for the service. Customer service via chat (of course, their business model!) helped me get up and running on my website within a few minutes. My customer service rep Dillan did an absolute fantastic job helping me out! I would recommend Pure Chat to anyone!


I just got this 2 days ago and it is just so awesome. One of the best additions to my website. Looking forward to having for a long time!


After searching for a good chat client, I came across Pure chat. It has all the specific features I'm looking for. Even at the paid price, it's still a great deal!



"I create a ton of websites for clients using Squarespace and this has been the best live chat experience I have seen, not only for the user but for the customer as well. I Installed it on my personal site for testing and haven't seen a single issue yet. The ability to keep communication on the go is awesome and would allow your employees to work from home on a slow day... Keep up the good work!"

Hendra Winata Noor

Read more reviews at the Apple App Store...

Great addition to my Weebly website me to instantly engage with website visitors. Well done Pure Chat.

- Michael King

Its a good app, its very helpful in creating a strong customer base, who feel want a quick resolution/information with respect to our services. Setup is easy, its mobile app support is also amazing.. IN all, I recommend you to try this great app.

Shop Khulke

It has been really useful for us, great way to help your customers out when in doubt.

Ana Larrea Yagüez

Read more reviews at the Weebly App Store...

The interface is really nice and setup is easy. We have our whole team using it and it works quite well.

Robert H.

"The ease of use, and ease of install were rather shockingly so. Up and running for my sales staff in 30 minutes, or less. I like that it gives our customers and potential customers a way to communicate with us on their own terms. Its very easy to start a chat, even easier than dialing a phone number, or sending an email, and we get real time communication. Customer support is great!"

Glenn C.

It's always working. It's always there to give our customers a way to reach us, even when we aren't there. Anytime I have any questions or concerns, Robert has always been quick to respond.

Amy J.

The absolute best thing is the mobile app. We do not have dedicated people waiting for chats because we are a pretty small team. One person on our team uses the desktop app and is really happy with it. I use the iPhone app. First of all it is great because it sends me a text when there is a chat request. Second of all the app loads fast enough that I can then load it in case it was not already loaded. Finally the quality of the chats with the iPhone have been great for me. I did not have the same luck with my previous chat software.

Don B.

Read more reviews at G2crowd...

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