Pure Chat is Your Business's Secret Weapon
Pure Chat is the best live chat software for small businesses. That’s because our software is specifically designed to help you succeed. Unlike other, more expensive live chat platforms, which are merely tools for customer support, Pure Chat helps you generate leads, win customers, and drive sales.
Capture leads 'round the clock.
Use Pure Chat during business hours to engage website visitors and convert opportunities into sales. Then, after hours, convert your chat box into a website form that automatically prompts visitors. You’ll literally collect leads in your sleep.
Take Pure Chat wherever your business goes.
Small business owners aren’t shackled to their desks, so your software shouldn’t be, either. Pure Chat is web-based, which means you can access it from anywhere there’s Internet. We also have native iOS and Android apps, so you can use Pure Chat from any mobile device, too.
Convert, upsell, and cross-sell.
Plagued by abandoned shopping carts? Your website data only tells you so much; Pure Chat gives you the whole story, because we allow you to hear—and overcome—objections from the customer’s mouth—er, fingertips. Adding a live chat box to those pages with high exit rates will allow you to engage with customer before they abandon their carts.
Beyond improving conversion rates, Pure Chat also boosts upsell and cross-sell opportunities. We all know the automated “customers who bought this item also bought…” message. This type of messaging works, but not as well as live chat software. That’s because live chat allows for meaningful, conversational, and specific interactions. What are your customers shopping for right now? Use Pure Chat to make additional recommendations, including similar and popular items, based specifically on that customer’s wants and needs.
Improve page rank and site visibility.
Roughly 55% of page visitors spend fewer than 15 seconds on a website. You don’t want your site to be part of that group, because dwell time—or the time a user spends on a webpage—is critical to your website’s SEO performance. The longer people interact with your website, the better your chances are of ranking higher in search engine results. Adding live chat to your website engages users, thus keeping them on your site longer. This tactic improves dwell time and increases your chances for conversion.