Pure Chat Live Chat Software

Customize & Brand
Your Chat Box


Pure Chat Chat Boxes

Integrate the chat box with your site using Pure Chat’s customization capabilities. The chat box editor allows you to update the design, text, color, position, animations and image so it matches your site and grabs a website visitor’s attention.

Chat Box Styles

Pure Chat offers the flat Minimal style and the bordered Classic design.

Minimal style chat box

Choose a Layout

Your chat box can be displayed as a tab, image, image and tab, or custom button. Once you’ve chosen that layout you can select one of our basic colors and images or upload your own.

Chat box customize layout

Unavailable chat box image


You can also show a different chat box image when you’re not available to let website visitors know your team is offline or that they can reach you via email using the chat box form.

Remove the Branding

If you want to fully integrate the chat box with your brand, upgrade to the Growth Plan to remove Pure Chat’s branding.

Powered by Pure Chat


Pure Chat email form

Chat Box → Email Form

When your team isn’t available your chat box can turn into an email form so you don’t miss any leads.

Capture leads when you're unavailable

Chat in Any Language

You can customize all the text in your chat box, so that you can match the tone of your brand and connect with visitors in any language.

Use any language with Pure Chat


Put Your Best Face Forward

Make the chat experience more personal by including a picture of the teammate a customer is talking to during the conversation.

Update your profile picture
Add Pure Chat on any site

Add Chat to Any Site

Choose between our four plans to add Pure Chat to as many sites as you need.


Pure Chat Javascrip API

Anything Else You Want to Customize?

Then use our javascript APIs to customize the chat box appearance and behaviors with code.

Get started with these free chat box images!

Download these images to add them to your new chat box.



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