Pure Chat Live Chat Software

Find and Engage New Leads
in Real-Time with Live Chat

New leads

Use Pure Chat to engage website visitors and chat with more leads. Real time engagement can be a game-changer for your business because initiating proactive chats with customers on your site increases the likelihood they’ll make a purchase by 300%!

See who's on your site in real time

See Who's on Your Site in Real Time

Find out when qualified leads and returning customers are on your site with visitor tracking software that shows which page each visitor is on, where they were referred from, and whether they’ve talked to your team before.

Engage customers at the right moment

Engage Customers at the Right Moment

Use chat triggers to automatically engage website visitors who are on key pages (like checkout!) or have been on your site for a certain amount of time. When a trigger pops up the chat box for a visitor, your team isn’t notified unless the person decides to participate in the conversation so they only engage when it’s relevant.

Start conversations with qualified leads

Start Conversations with Qualified Leads

Once you’ve identified a qualified lead or returning customer on your site, start a conversation with that person from your desktop or smartphone. Proactive chat allows you to offer targeted customer service and “wow” website visitors with quick, helpful answers.

Grow sales and start engaging website visitors in real time!

Identify leads with pre-chat forms

Identify Leads with Pre-Chat Forms

Get more information about website visitors up front by asking for contact information before a chat. Your team can then use that information to fill out the website visitor’s Pure Chat profile, so you know every time they come back.

Never miss a lead with email forms

Never Miss a Lead with Email Forms

Your team doesn’t need to be online 24/7 to engage leads and customers. The chat box turns into an email form when everyone is away, so website visitors can always reach out to your team.

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