Setup

Dashboard

Reports

Contacts in Pure Chat

Search based on key criteria, find a contact’s information, and view their visit details.



Features





To see all the contacts you have saved in Pure Chat, just click the Contacts tab in the lefthand menu.



Contacts are automatically sorted by the date a person was added. To sort by other criteria, click the gear icon to choose which categories you want to view and select that column’s header to sort.





You can also use the search bar and dropdowns to filter contacts by website, date, operator, email, phone number and keyword.



Click on a person’s name to view their information with details like name, email, visit history with links to past chat transcripts, location and more.





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